Privacy Policy

Introduction

This policy is from MGJG Enterprises Pty Ltd, trading as Mandurah Garage Door Repairs("we", "us"). It sets out what we collect when you visit this site or ask us for a quote, what we do with it, and what you can ask us to change.

Information We Collect

If you get in touch, ask for a quote, book a job or use the Smart Garage Assistant chat, we may keep:

• Your name, phone number, email address and the address of the property
• What you tell us about the garage door and the work you want done
• Photos or videos you decide to attach
• What you type into the Smart Garage Assistant chat. We keep it so we can answer and follow up your enquiry and make the chat better, and an AI provider handles the text to write the replies — so leave out anything sensitive you would not want stored
• General usage information from ordinary analytics tools, such as which pages were opened and the kind of device and browser used

How We Use Your Information

Your information is used to:

• Answer quote requests and arrange the work
• Keep in touch with you about the booking, the quote and any follow-up
• Make the website and our service better
• Meet our obligations under the law

Your personal information is never sold to anyone.

Cookies & Analytics

The site may set cookies, or use similar tools, to remember your settings and to show us how people move around it. Turning cookies off in your browser is always an option, though parts of the site may then work differently.

Data Sharing

A quote or booking request sent through this site is stored in the job-management system we run the business on, so that we can answer it and arrange the work.

Some of it may be passed to the providers whose tools run parts of the business, such as scheduling or payment software — only as much as each one needs to do that job. We will also release information where the law requires us to.

Data Security

We use sensible technical and practical measures — secure storage, and access limited to the people who need it — to guard what we hold against loss, misuse and access by anyone who should not have it. No way of sending or storing data is perfectly secure, but keeping yours safe is something we take seriously.

Your Rights

You can ask to see the personal information we hold about you, to have it corrected, or to have it deleted. Use the contact details below.

Contact Us

Questions about this policy can go to Email us or 0476 156 953.